How do I stop auto-billing?

I want to stop auto-billing. How do I do that?

Background

DataCamp is a subscription-based service, meaning premium subscriptions are set to auto-renew by default on a monthly or yearly basis -- depending on the subscription that you chose. We send all DataCamp subscribers an email with information on our subscription services immediately after signing up. We do not prorate or refund any portion of a subscription based on auto-renewal. More information can be found in sections 2.6, 2.7, and 5.2 of our Terms of Use page. You may also review the following Help Article: Can I get a refund?

How To Stop Auto Billing

If you end auto-renewal on your subscription, you still have access to all premium content until your current subscription plan expires.

To Stop The Auto-Billing:

  1. Log in and go to Account Settings
  2. In the menu on the left, go to Subscription
  3. Click Manage Subscription 

    Screen_Shot_2022-11-10_at_9.54.37_AM.png
  4. For monthly Premium users, you can pause your subscription for 1,2 or 3 months. Once this period elapses, the auto-billing will continue. If you do not wish to pause your subscription, click on "Continue to Cancel".Screen_Shot_2022-11-10_at_9.54.49_AM.png
  5. To proceed with cancelling, click on "Continue to cancel" in the bottom right corner.Screen_Shot_2022-11-10_at_9.54.59_AM.png
  6. To proceed with cancelling, click on "Continue to cancel" in the bottom right corner.Screen_Shot_2022-11-10_at_9.55.11_AM.png
  7. At DataCamp we take feedback seriously! Please select a reason for cancelling and press "Confirm Cancellation"Screen_Shot_2022-11-10_at_9.55.20_AM.png

    Note: Pausing a subscription (for monthly) should be done one day before the billing date and only takes effect from the next payment period. Therefore, your expiration date will not be extended by pausing it. If you wish to pause your subscription for more than 3 months or cancel and end auto-billing, you can cancel the subscription and purchase a new one later.