How do I cancel my subscription?
To cancel your subscription:
- Hover over your profile photo or avatar
- Click on your name
- Click on Subscriptions
- Click Stop Automatic Billing
- Click Yes, Continue
If you do not see Cancel Subscription, and instead, see Reactivate Now:
- Click on Reactivate Now
- Click Stop Automatic Billing
- Click Cancel Forever
What happens when I cancel my subscription?
You can cancel your account at any time through your Account Settings. You will still have full access for the remaining subscription period. For example: If you purchased a yearly subscription in December but canceled two weeks later, you will still have access until the following December.
Canceling will stop automatic billing. You will not lose any course progress should you choose to resubscribe in the future.
Monthly subscribers may see the option to Cancel Forever. This is the same as canceling.
Canceling will stop automatic billing. You will not lose any course progress should you choose to resubscribe in the future.
For your convenience, your course progress, XP, username, and password will remain active. However, access to paid courses is considered a subscription benefits, so any progress in paid courses will be on hold until you choose to renew your DataCamp subscription.
Can I renew after canceling?
Yes. If you decide you want to renew your subscription to access paid content, you can do so at any time by navigating to our subscription page: https://www.datacamp.com/pricing.
Comments
9 comments
If I cancel subscription within few minutes from payment, does the full access to the remainder of the subscription period still apply?
Hi, Masindithe. Yes, it does!
My account only has the option to pause the subscription, what does this mean?
I'm a monthly subscriber. I don't have an option to Cancel Subscription. I only have an option to Pause Subscription. If I understand this correctly, it will only pause the subscription for 3 months, then start again. I don't see an option for cancelling.
Hey Carl did you find the option for cancelling ??
Hello,
I've cancelled my yearly plan right after seeing that there was an automatic renewal. My plan is noticed as cancelled but my credit card is still tried to be charged?
Can you please help me? I would like to cancel the plan after one year and do not renew...
Thanks
Maxime
I just signed up today and it defaulted selection to annual membership, however, I only need monthly membership. Requesting help to correct membership type trying to purchase.
hola se me realizo un cobro anual sin mi consentimiento ya q desdw el dia uno d activacion yo habia indicado q no se renovara automatico ademas creo q si ven.mi historial observan q no realice ningun curso ya q he presentado problemas d salud importantes y ahora me realixan un cobro q no acrpte y q no saben la.situacion economica x la que la persona esta pasando. x favor regresen ese cobro. ya q no puedo ni pagarlo ni usarlo. se los pido.
Why am I not able to get a refund of my yearly renewal? Thanks.
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