- Instructor Support
- Social Media
- Media Inquiries
- Partnership Opportunities
- About Us & Mailing Address
You can contact Support or access Support resources in a variety of different ways. If you want to get in touch with Support directly, the preferred method is webform so we could get as much information as possible about your inquiry up-front.
Help Center:Do you have a specific question? Chances are it's in our Help Center of over 150 Help Articles and FAQ's. We are a knowledge-centered Support team, which means any information we have, we share with you. It's available 24/7, 365 days a year.
Status Page:As a company, we pride ourselves on up-time, but accept that unexpected things do happen. When they do, we have automated systems in place to alert the appropriate team members to resolve the issue and immediately update our Status Page for our customers: status.datacamp.com.
Webform & Email:At DataCamp, we offer email Support, responding in under 24 hours for most inquiries -- even faster during regular business hours.
By Submitting a Request, you'll have three options:
1. General Support Inquiries
2. Submit a Feature Idea
3. Submit a Course Idea
Alternatively, you can email us at firstname.lastname@example.org.
Social Media:Feel like messaging us from Facebook with Support related questions? We've got you covered there, too.
Slack Community:We've enlisted the help of a team of dedicated DataCamp Slack moderators in all areas of the world to assist with general data science questions and guide you to the correct channels and get help for non-Support related questions. Slack is available 24/7.
Chat:Chat Support is on the way! We'll be available periodically during normal business depending on ticket volume.
Note: Chat Support will only be available for individuals listed as DataCamp Administrators at organizations with a DataCamp for Business subscription.
If you are a DataCamp instructor, you can find resources for developing your content at https://instructor-support.datacamp.com/.
For media inquiries, you can email us directly at email@example.com.
For partnership opportunities, you can email us directly at firstname.lastname@example.org.
Note: We are not actively seeking sponsorship opportunities.
To find out more about DataCamp, including mailing addresses and locations, visit our 'About Us' page at https://www.datacamp.com/about.