- Instructor Support
- Social Media
- Media Inquiries
- Partnership Opportunities
- About Us & Mailing Address
You can contact Support or access support resources in a variety of ways. To get in touch with Support directly, our preferred method is via our webform so we can get as much information as possible about your inquiry up front.
Help Center:Do you have a specific question? Chances are it's in our Help Center, which consists of over 150 help articles and FAQs. It's available 24/7, 365 days a year. We are a knowledge-centered Support team, which means any information we have, we share with you.
Status Page:As a company, we pride ourselves on uptime, but accept that unexpected events do happen. When they do, we have automated systems in place to alert the appropriate team members to resolve the issue and immediately update our Status Page for our customers: status.datacamp.com.
Webform & Email:At DataCamp, we offer email support, responding in under 24 hours for most inquiries—and even faster during regular business hours.
When Submitting a Request, you'll have three options:
1. General Support Inquiries
2. Submit a Feature Idea
3. Submit a Course Idea
Alternatively, you can email us at firstname.lastname@example.org.
Social Media:Would you prefer to message us from Facebook with support questions? We've got you covered there, too.
Slack Community:We've enlisted the help of a team of dedicated DataCamp Slack moderators in all areas of the world to assist with general data science questions, guide you to the correct channels, and get help for non-support related questions. Slack is available 24/7.
- Live chat is available for all DataCamp for Business administrators during regular business hours. Navigate to the Settings tab of your group to begin chatting with someone today.
- If you are an individual subscriber, you can access chat via your Account Settings.
DataCamp instructors can find resources for developing content at https://instructor-support.datacamp.com/.
For media inquiries, email us directly at email@example.com.
For partnership opportunities, email us directly at firstname.lastname@example.org.
Note: We are not actively seeking sponsorship opportunities.
To find out more about DataCamp, including mailing addresses and locations, visit our About Us page.