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How To Contact DataCamp

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Robert Cabral
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Support

You can contact Support or access Support resources in a variety of different ways. If you want to get in touch with Support directly, the preferred method is webform so we could get as much information as possible about your inquiry up-front.

  • Help Center: 

    Do you have a specific question? Chances are it's in our Help Center of over 150 Help Articles and FAQ's. We are a knowledge-centered Support team, which means any information we have, we share with you. It's available 24/7, 365 days a year.

  • Status Page:

    As a company, we pride ourselves on up-time, but accept that unexpected things do happen. When they do, we have automated systems in place to alert the appropriate team members to resolve the issue and immediately update our Status Page for our customers: status.datacamp.com.

  • Webform & Email:

    At DataCamp, we offer email Support, responding in under 24 hours for most inquiries -- even faster during regular business hours.

    By Submitting a Request, you'll have three options:
    1. Submit an Issue
    2. Submit a Feature Idea
    3. Submit a Course Idea

    Alternatively, you can email us at support@datacamp.com.

  • Social Media:

    Feel like messaging us from Facebook with Support related questions? We've got you covered there, too.

  • Slack Community:

    We've enlisted the help of a team of dedicated DataCamp Slack moderators in all areas of the world to assist with general data science questions and guide you to the correct channels and get help for non-Support related questions. Slack is available 24/7.

  • Chat:

    Chat Support is on the way! We'll be available periodically during normal business depending on ticket volume.

    Note: Chat Support will only be available for individuals listed as DataCamp Administrators at organizations with a DataCamp for Business subscription.

Instructor Support

If you are a DataCamp instructor, you can find resources for developing your content at https://instructor-support.datacamp.com/.

Sales

Interested in purchasing a DataCamp for Business Enterprise plan? You can reach out directly to our Sales team by clicking on the Enterprise tab HERE.

Social Media

Media Inquries

For media inquiries, you can email us directly at media@datacamp.com.

 

Partnership Opportunities

For partnership opportunities, you can email us directly at partnerships@datacamp.com.

Note: We are not actively seeking sponsorship opportunities.

 

About Us & Mailing Address

To find out more about DataCamp, including mailing addresses and locations, visit our 'About Us' page at https://www.datacamp.com/about.

 

 

 

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