Virtual Machines

In addition to a strong internet connection, DataCamp recommends that you only have one workbook instance opened at a time for courses like Introduction to Power BI and Introduction to Tableau.

 

Servers for DataCamp's VM courses are currently located in the USA. If you are accessing the course from a country that is geographically distant from the USA, you may experience latency issues. This may also apply if you are using a VPN, especially one that routes through another country.

 

Spreadsheets

DataCamp offers courses with Google Sheets and Excel that may require additional network configuration.

For Google Sheets, you will need access to https://docs.google.com/spreadsheets.

For Excel, you may encounter Sharepoint issues, at which point you will need to enable cross-site tracking, especially if you are using Safari.

Excel courses require access to the following domains:

• *.officeapps.live.com
• *.cdn.office.net
• dccourses.sharepoint.com

For Safari, go to Preferences…>Privacy, where you can uncheck Prevent cross-site tracking.

Mobile

For the optimal DataCamp experience on mobile, we support the following mobile software versions:

Android

• Android Jelly Bean 4.4 or higher

iOS

• iOS 12 or higher

Note: For Android and iOS mobile devices, DataCamp's mobile content is available via Safari and Chrome browsers

Additional Considerations

• Add *.datacamp.com to your whitelist, which can include the following:

  • Domains:

    • datacamp.com
    • www.datacamp.com

    Subdomains: 

    • app.datacamp.com
    • cdn.datacamp.com
    • dcmfe.datacamp.com
    • waffles.datacamp.com
• Add *.datacamp-workspace.com to your whitelist
• Check your firewall settings for blocks against common URLs
• Add datacamp.com email addresses to your address book to prevent emails from DataCamp from filtering into your Spam folder
• Ensure outgoing traffic rules for ports 443 and 80
  • Ports 443 and 80 are used for standard DataCamp web traffic
• Enable WebSockets so they are not restricted by any network policy

If you're still having issues, contact DataCamp Support Team with URLs and screenshots that include console errors via right-click > inspect > console, and let us know if your issue persists

• if you cleared the browser history, caches and cookies

• if your browser is updated to the latest version

• if you're using a VPN

• if your browser has any extensions enabled (e.g. AdBlock)

• in another browser/computer/network

See also:

• DataLab Technical Requirements
• Recording the Practical Exam: System Requirements