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Kasthy Nguyen

  • Total activity 38
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Activity overview

Latest activity by Kasthy Nguyen
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    Kasthy Nguyen created an article,

    I want to change my payment method without canceling my personal subscription

    Problem: I want to change my payment method without canceling my subscription. Solution:  You can change your payment method by logging into your account, clicking on your name and navigating to Su...

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    Kasthy Nguyen created an article,

    How can I remove my payment method? | Personal Subscriptions

    Problem: I want to remove the credit card that is stored in my profile (Account Settings), but I do not see an option to do so.    Background: As a security precaution, we use a secure, external pa...

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    Kasthy Nguyen created an article,

    Can I Downgrade My Subscription to Monthly?

    Question I am currently on the yearly plan. Can I switch to monthly?   Answer If you have an active yearly individual subscription, you cannot change your subscription to monthly. If you would like...

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    Kasthy Nguyen created an article,

    How to Download Project Datasets

    If you want to download datasets which are used in Projects, you can follow these steps: Navigate to your project and click File > Open Navigate to the folder where the datasets are stored Sele...

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    Kasthy Nguyen created an article,

    Lessons/videos do not load on Linux

    Problem: DataCamp lessons (videos, exercises) do not load on Linux, but it works from Windows and other operating systems. Background: There are audio and video format restrictions within Ubuntu. ...

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    Kasthy Nguyen created an article,

    I want to switch Tracks

    You can always switch Tracks by clicking on the Enroll or Switch Track buttons below the on the desired Track's homepage. However, you can only follow one Track at a time.Once you've completed a Tr...

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    Kasthy Nguyen created an article,

    Troubleshooting Video Issues

    If you are experiencing issues while attempting to watch videos DataCamp lessons, it is likely attributed to compatibility issues. We recommend reviewing our system requirements information to conf...

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    Kasthy Nguyen created an article,

    I want to stop auto-billing

    I want to stop auto-billing. How do I do that? Background DataCamp is a subscription-based service, meaning premium subscriptions are set to auto-renew by default on a monthly or yearly basis -- de...

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    Kasthy Nguyen created an article,

    How to Upgrade From a Monthly to Yearly Subscription

    To upgrade your account: Log into DataCamp and go to Account Settings/Subscription Click Upgrade To Yearly Review the information on the checkout page. The card you have on file will be charged wh...

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    Kasthy Nguyen created an article,

    DataCamp Subscription Plans

    At DataCamp, we offer a variety of subscription options to meet your needs. See below to find out which one is best for you. Individual Plans Individual plans are best suited for individuals that w...