What happens after submission?
For auto-graded practical exams, your exam will be graded immediately, and you will see the outcome. If you are unsuccessful, we will let you know which areas need improvement. We do not provide detailed feedback on exactly where you went wrong, but we will highlight the task and the criteria. You can find more information on common mistakes in the practical hub for the certification you are working on.
For manually graded practical exams, your submission will be allocated to one or more graders who will then review your submission against the grading criteria. The grading process for manually graded exams can take up to 14 days and you will be notified by email when your results are ready.
Why haven’t I received my results?
If you have not received your results after 14 days, kindly check your spam folder.
Can you give me more detailed information on where I need to improve?
As this certification assessment is designed to measure your skills, we cannot give you any further feedback on your practical exam. We strongly encourage you to carefully review the information provided in the practical hub for each certification. This includes example exams and more information on common mistakes.
Where can I view the results of my certification attempts?
To view your previous attempt results, navigate to the Certification page. From the left-hand menu, select History, then scroll to the bottom of the page.
Alternatively, you can click [here] to go directly to the History page and scroll down to the bottom.
Where can I find the certificates of my achieved certifications?
All of your previously achieved certifications are usually stored in one place, where you can take the URLs and the PDFs to share in your CVs and social media. To find this section, you need to go to Dashboard, the first menu on the Certification page. Then you need to scroll down until you find "Achieved Certifications."
Please note that when you are enrolled in a Certification, the Dashboard will only show this ongoing Certification. If you need to find a specific Certificate during this time, you can find it in the History menu [here], looking for the approved certifications.
Where can I see the status of my Theory certifications?
Unlike the practical certifications, if you need to see achieved Theory Certifications, or if you got out of a Theory Certification exam while this is in progress, you need to go to the "Theory" option in the left side panel.