If you're not receiving email invitations, newsletters, or important learning notifications from DataCamp, it's likely due to email filters or firewalls in your organization. Here's how to fix it.
Why whitelisting matters
Missing DataCamp emails, such as password resets, assignments, or course reminders, can delay your learning progress.
Learners who engage with DataCamp emails complete 6x more learning activities. Whitelisting ensures you get the most out of your DataCamp experience.
What your IT Team needs to do
Ask your IT department or email administrator to whitelist the following:
Domains to whitelist:
cio33540.datacamp.comcio33540.reply.datacamp.com
IP addresses to whitelist:
161.38.193.4069.72.44.9192.28.145.41
These allow emails from DataCamp to be delivered safely to your inbox.
Still not receiving emails?
Check your DataCamp Notifications Settings
Add @datacamp.com to your personal safe sender list.
Contact your IT team to confirm the whitelist is in place.