Troubleshooting The DataCamp Mobile App

Like any app, there may be times when your DataCamp Mobile App shuts off or crashes unexpectedly. If this happens repeatedly, DataCamp's Mobile Team has curated a series of troubleshooting steps:

  1. Verify your DataCamp System Requirements, particularly your internet connection
  2. Make sure that your app is updated to the latest version
  3. Clear any cache and stored data on your device
  4. Shut down and re-open the app to verify the issue's frequency
  5. Log out of your account within the app before logging back in
  6. If necessary, completely uninstall and re-install the app

If your app continues to crash, please share the above information with our Support Team (atop this page), as well as the following:

  • Your device and OS specifics
  • A screenshot or screen recording of the issue
  • When you first noticed the issue