For Business | Upgrade an Existing Member to an Administrator

Problem:

Can I change an enrolled member's role to an administrator?

Background:

Before making any changes, please note that there are two ways to make someone an admin:

1. An Admin whose enrollment allocates a license
2. An Admin whose enrollment does not allocate a license

Solution: 

A current administrator is the only person that can make changes to member roles. See below for steps on how to make this change:

1. From the Group Hub, select Members in the left panel
2. Select the gear icon associated with the member whose role you want to change
3. Select Change role
4. Select Admin
5. Select Change Role