For Business | Upgrade an Existing Member to an Administrator

Problem:

Can I change an enrolled member's role to an administrator?

Background:

Before making any changes, please note that there are two ways to make someone an admin:

1. An Admin whose enrollment allocates a license
2. An Admin whose enrollment does not allocate a license

Solution: 

A current administrator is the only person that can make changes to member roles. See below for steps on how to make this change:

1. From the Group Hub, select Members in the left panel
2. Under Role, select relevant member's role, which will lead to a dropdown
3. Select the desired role