Problem:
Can I change an enrolled member's role to an Administrator?
Background:
Before making any changes, please note that there are two ways to make someone an admin:
- An Admin whose enrollment allocates a license
- An Admin whose enrollment does not allocate a license
More information on those differences can be found HERE.
Solution:
A current administrator is the only person that can make changes to member roles. See below for steps on how to make this change:
- From the Group's dashboard, select Members in the left panel
- Select the gear icon associated with the member whose role you want to change
- Select "Change role"
- Select "Admin"
- Select "Change Role"