How To Contact DataCamp

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    ANJANI KUMAR

    Hi Team

    I am not able to renew my yearly subscription although i have maintain an active account with paypal.

     

    Kindly look into this issue.

    Anjani Kumar

     

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    YANJUN LI

    Dear DataCamp support, 

     
    Support team promise to offer me 58% of discount on the annual premium service . However, the invoice showed that only 33% were given.
     
    The reason for that is due to the fact that your company mistakenly credited my card for 249 USD instead of 249 AUD. 
     
    I believe DataCamp is a leader in the online education industry. Keeping promise and taking responsibility toward your customer should be the first priority. 
     
    Therefore, I required refund the difference, which is 113 AUD, back to my card ASAP; After multiple E-mail without responding, I decide to file complain against support team assistant Sylar and Brian Scanlan.
    If the issue cannot resolute in 3 days. I will report to Australian Competition and Consumer Commission, and report fraud to my bank. I will also share my experience on social media, which included, but not limited to, my facebook, instagram, Youtube channel and etc. 
     
    Sincerely,  
     
    Yanjun

     

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