I received a notification about a promo you are running, but it says I am not eligible. How can I take advantage of the offer?
In order to be eligible for a promotional offer, all of the following criteria must be met:
- DataCamp must have an active promo.
- If you have missed the promotional offer, the discount cannot be applied retroactively. If and when we run another promo and you meet the eligibility requirements listed here, DataCamp will notify you.
- You must not be enrolled in an active DataCamp for Business Organization.
- You cannot have an active subscription.
Note: Even if you cancel your subscription, you will not be eligible for the new promo if your subscription end date has not passed yet.