I've completed all courses in a DataCamp Track but I cant download the certificate! I cannot access the certificate despite completing all courses in the track.
This issue is likely caused by not using a browser compatible with DataCamp. Here's a list of Minimum System Requirements to ensure you're using a compatible browser.
Here are quick steps on how to download your Track Certificate:
- From your Home Page, hover over your Profile icon at the top right corner, and click on My Learning Progress.
- Scroll down until you see Completed Tracks and click on a complete track to open it
- Once you're on a completed tracks page you'll see the Download option on the right-hand side of the page (see below for a screenshot).
If the above steps still don't resolve the problem, please reach out directly to the DataCamp Help Desk for further assistance.