Problem:

I've completed all the courses in a DataCamp Track but I can't download the certificate! I cannot access the certificate despite completing all courses in the track.
 

Explanation:

This issue is likely caused by not using a browser compatible with DataCamp. Here's a list of Minimum System Requirements to ensure you're using a compatible browser.

Solution: 

Here are quick steps on how to download your Track certificate:

1. From your Home Page, hover over your Profile icon at the top right corner, and click on My Learning Progress.
2. Scroll down until you see Completed Tracks and click on a complete track to open it
3. Once you're on a completed tracks page, you'll see the View option on the right-hand side of the page (see below for a screenshot). Click View to be redirected to your Statement of Accomplishment page. 
   
   
4.  Click the download button in the upper-right-hand corner of the certificate page. 

If the above steps still don't resolve the problem, please reach out directly to the DataCamp Help Desk for further assistance.