Problem:
I've completed all the courses in a DataCamp Track but I can't download the certificate! I cannot access the certificate despite completing all courses in the track.
Explanation:
This issue is likely caused by not using a browser compatible with DataCamp. Here's a list of Minimum System Requirements to ensure you're using a compatible browser.
Solution:
Here are quick steps on how to download your Track certificate:
- From your Home Page, hover over your Profile icon at the top right corner, and click on My Learning Progress.
- Scroll down until you see Completed Tracks and click on a complete track to open it
- Once you're on a completed tracks page, you'll see the View option on the right-hand side of the page (see below for a screenshot). Click View to be redirected to your Statement of Accomplishment page.
- Click the download button in the upper-right-hand corner of the certificate page.
If the above steps still don't resolve the problem, please reach out directly to the DataCamp Help Desk for further assistance.