What is the DataCamp Slack Community?
The DataCamp Slack community is a place where both established, and up-and-coming Data Scientists interact to talk about the space, the technologies available, best practices, methodologies...everything and anything data science!
How can I access the Slack Community?
The DataCamp Slack community is only available for DataCamp users with active individual user or Enterprise subscriptions. You can access the community by clicking on the Slack icon directly in DataCamp or in the DataCamp Help Center.
What are some topics I can talk about in the Slack Community?
You can talk about pretty much anything data science related. Channels range from python, sql, jobs, course questions etc. However, there are guidelines:
- Be respectful. Please respect your fellow community. Debating and sharing differing opinions and viewpoints is encouraged, but only when it is done in a polite and respectful manner. Insulting, condescending, abusive, or generally mean-spirited messages will not be tolerated and will be reported and removed.
- Post appropriately. You may not post inappropriate or copyrighted content, advertise or promote outside products or organizations, or spam the group with repeat messages.
- Be constructive. Our community is about learning with and through engagement with one another. When commenting on each other’s messages, try to offer constructive feedback and suggestions.
What topics are better suited for another channel?
The short answer is, "anything Support related". While we have a team of moderators reviewing posts and comments, Slack is not an ideal channel for troubleshooting and investigating issues.
In Slack, we would not have access to your email address, your account etc. Additionally, an open community is not a place where we would encourage sharing personal information. We want to make sure that your issue is addressed and escalated properly in our ticketing system.
If you think you have encountered a technical error, or have general course or product feedback, you should reach out to the Support Help Desk directly.
As a reminder, you should always check our status page for updates: https://status.datacamp.com/.
What are some best practices?
- Use threads when appropriate. When responding to an older message, respond in a thread so that it is easier to follow the conversation (and doesn’t disrupt other conversations).
- Tag someone if you are speaking to them using @.
- Format your code properly. When sharing code, use single backticks (`) for short code snippets, and triple backticks (```) for multi-line code snippets.
- Post in the appropriate channel.
- Do not double post. Only ask a question once, in the relevant channel.
- Only pin important resources. Do not pin unanswered questions.
- When referencing DataCamp courses, include the link to the course in your message.
Who is responsible for moderating the Slack Community?
Everyone! DataCamp Slack channels are a place for the data science community to work with and support each other. You are in control of the conversations. The community can only be as helpful as you make it out to be.
We also have a team of dedicated DataCamp Community Champions which will mainly observe, and jump in when necessary.
Does DataCamp offer support for questions about my code via Slack?
DataCamp does not officially offer support for questions related to the correctness of your code, but you can certainly ask for help in the appropriate channel. For example, if you are using Python and have a question about your code, you can navigate to #python and share it there. See the best practices section above for reference.
Our team of volunteer DataCamp Community Champions will occasionally jump in and help, but the goal is for your fellow DataCamp learners to assist when they can. Hopefully you can return the favor to another DataCamper in need!