Why was my DataCamp payment declined?


I'm trying to pay for my DataCamp subscription, but my payment keeps getting automatically canceled.


If your DataCamp subscription payment was declined, it was most likely a result of your card provider's or bank's automated precautionary measures. Other causes include: 

Payment-Specific Causes: 

  • You already have an active yearly subscription
    • If you already have an active yearly subscription, you will not be able to sign up at a different rate with the same account until that subscription expires.
  • Exceeding payment limits on your card
  • Insufficient funds
  • Your bank does not accept charges in U.S. Dollars
  • Your bank does not accept charges overseas

Other Causes:

  • Incorrectly entered information
  • Network or connection issues at the time of the payment
  • Payment Issues Related to the Reserve Bank of India


To help resolve the issue, please try the following troubleshooting steps:

  • Verify payment details: Ensure that the payment information you’ve entered is accurate. Pay special attention to your name, billing address and email address to ensure they match what’s registered on your card.
  • Try a different payment method: If you continue to experience problems, using Google Pay, Apple Pay or PayPal as your payment method can be a reliable alternative!
  • Try the DataCamp mobile app: Try subscribing through the DataCamp mobile app, where we support more payment options. You’ll still be able to use your subscription on all your devices!
  • Contact your bank: It’s quite common for payments to be declined by your bank due to security measures. Get in touch with your bank to confirm if the transaction was blocked.
  • If they assure you the payment should be successful, waiting a day or so often leads to a higher success rate before retrying.