My payment to DataCamp was declined

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27 comments

  • Avatar
    nisht Kmr

    My payment was declined it says check your Card. I contacted by Citibank for the same, they informed that they have black listed Data Camp as many False and Fraud case were registered, hence they are not allowing money to be processed from their Gateway. I have informed same to Data camp as well, however awaiting response from them. Now I am stuck, bank has also warned me to be very careful with my Debit card as well as that payment would not be processed as well. I have no other means to pay the money now. Not sure where to go from here now.

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    Robert Cabral

    Hi there, 

    I just wanted to close the loop and confirm that it looks like you were able to successfully sign up! No further action is needed on your end.

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    Robert Cabral

    Tushar, just to follow up I can confirm that our team reached out to you via email about this and your payment should be settled.

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    Nikhil Pandarge

    Hello sir,

    Is after subscription the amount from card immediately changes/withdraw or will it take some days?   

     

     

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    Shalabh Chaturvedi

    Hi,

     

    I tried to gain access to monthly subscription and entered the debit card details. But while pressing enter, It shows a message- "Unbale to subscribe".

    Please let me know what should i do now to subscribe.

     

    Thanks 

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    Robert Cabral

    Hi, Gopal - 

    I'm sorry to say that we do not accept payment via Debit Card. This may be why you're experiencing issues. You might consider setting up a PayPal account with your Debit Card in order to sign up.

    I've opened up a Support ticket on your behalf in case you have any follow up questions for us.

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    Marco Caglia

    Good Morning Thaneerulavanya22,

    I actually resolved the issue without doing anything. I just kept trying to subscribe and it worked eventually (on Monday). 

    Best regards

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    Thaneerulavanya22

    sir,I am not able to pay and there's time limit for the offer.Can you  please provide me any alternate solution as soon as possible.

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    Daisy Assmann Lima

    Sir, after logging into paypal for payment its giving an error, what should u do now ?

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    Potnuru Sai Nishant

    i am unable to pay through paypal, even after passing that page

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    Gopal Krishnan

    Hello, I'm commenting here because I'm not sure where else I should. When I try paying with my debit card, I receive a notification saying that I am unable to subscribe. Is this because this site accepts only credit cards, or could there be some other reason? Should I contact my bank?

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    Akhil Gunta

    Sir, after logging into paypal for payment its giving an error, what should  I do now ?

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    Neha Agrawal

    Hi,

     

    I received an error of cant subscribe you 4 times - 3 times when i tried with Debit card and 4th time when i tried with the credit card. Finally on 5th attempt with credit card i was able to subscribe, but just want to know if you can confirm whether the money charged by you is only once, and not 5 times.

    Also, on pricing page, you should clearly mention that you all dont accept debit cards. Came to know when I was going through comments here.

    Regards

    Neha

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    Swayam 30 Stp

    Subscription declined but money was deducted from my bank account

    Dear Datacamp,

    I tried to activate the annual subscription today with my credit card. The page loaded and then showed up - "Oops... Something went wrong!" I checked the forum for possible solutions. I have made transactions in USD before without any trouble. I am worried that if I make another transaction it might turn out to be a similar case. Can you confirm whether the transaction went through?

    And now I cannot access my payment tab - it simply shows up "Oops... Something went wrong!"

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    Juan Agustin Passera

    Hi,

    My payment was declined, and I tried to update the payment method and its appear the following message:

    [GatewayTransactionError]  Transaction declined.PROCESSOR_DECLINED - Declined

    Could you help me?

    Regards

     

     

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    Marco Caglia

    Hello Robert,

    I am currently experiencing the following problem: When I tried to sign up to DataCamp, I got the "Ooops, something  went wrong..." screen after attempting to pay via PayPal. Subsequently, no money was booked and I gained no access to the content. However, after trying to set the subscription up a second time, PayPal notified me, that the payment is already set up. But as I said, no money was booked and I have no access. I have already notifies PayPal about that. On top of that, I can not access the "Payments" page on my profile without getting the "Ooops, something went wrong..." screen again.

    Can you help me setting up my subscription?

    Best regards

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    Dante Frias

    Hi Thaneerulavanya22

    Did you resolve the issue about unable to pay with PayPal?
    I have the same problem as you and I don't know what to do and there's time limit for the offer :(

    If you have some info about it, drop me a few lines PLEASE!

    Best Regards

     

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    Robert Cabral

    Hi everyone. If you haven't already, please submit a Help Desk request with our Support team. We will address each of your concerns individually as every case is different.

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    Ioannis Kaloudis

    Hi Sir,

    My payment was declined from my bank as they needed a confirmation that I did the transaction. I informed them that I bought the yearly plan and they replied that my payment was accepted and I do not need to do anything else. However, I do not see any charge on my bank statement. When I am trying to buy again the yearly plan, I do not see any longer the 50% discount. What should I do?

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    rivaldi fawzian

    Hai, i have problem when i want to subscribe datacamp via paypal. anyone can help? and also i unable to subscribe via credit card

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    Shre Yash Soni

    Hi,

    I'm trying to make a payment for the yearly subscription via PayPal but unable to unlock the content.

    PayPal shows me the message like this.

    After returning back to DataCamp, I get a message saying "Unable to subscribe."

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    jupudivamsikalyan

    I am not able to enroll please help are else you should extend the order. Please help me .i am getting a message like
    "you're already setup pre-payment plan with data camp" but I didn't pay a single rupee

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    Kapil Tare

    Please suggest a solution to this problem. I'm trying to avail the monthly subscription through PayPal but it's directing me to this page.

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    Freyvaz92

    Payment does not work with any of my cards and no unblock the courses. However, the datacamp charged just over 1 dollar. My bank is Mexican and I have never had problems with online purchases.

     

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    Benjamin Mpoyi

    Hey Datacamp,

    I cannot subscribe to the yearly plan with though Paypal notifies that I have correctly subscribed to the pre-approved payment but when I'm redirected to Datacamp, I receive a message that notifies me that the transaction went wrong.

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    Tushar Choudhari15

    Sir, after logging into paypal for payment its giving an error, what should u do now ?

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    Rai77 Ayushi

    i tried multiple times to pay through paypal for monthly plan , but got this pop....kindly look into this.

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