Question:
Can I pause my account?
Answer:
If you are a monthly subscriber, you can pause your subscription. However, yearly subscribers do not have the option to pause their accounts.
Background:
We bill for our service on a monthly or yearly membership basis and all enrollment plans are automatically renewed unless the membership is paused or canceled (See our Terms of Use for more context).
To pause your subscription:
- Click on your profile photo or avatar
- Click on your name
- Click on Subscriptions
- Click Stop Automatic Billing
For more information/instructions view this Help Article:
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